![]() You must make sure you don't have a personal Microsoft account already set up in the authenticator app. I am not entirely sure what they mean by: This check is important so we can be sure we're not overwriting or erasing an existing account by mistake. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. ![]() You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. Recover your account credentials on your new device I've browsed the Microsoft forums and found this: I have enabled 2FA so even if I still know my password, it will need the Auth code. Just asking because I currently have my phone but I'm also wondering what would happen if I lost it or it is stolen with my Microsoft Authenticator in it.
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